HTML5 - Common Creative Issues - The Root Folder Is Included in Your Creative Zip File

If you unzip your creative file and the file produces a folder name that is different from the zip filename, therein lies the issue.   

It would look like this:



When this occurs, you will need to do one of the following:


OSX Instructions

  1. Select all the contents of the folder

  2. Zip using YeMu /Keka/Other similar tool


PC Instructions

  1. Select all the contents of the folder

  2. Right-click and go to Send to>Compressed (zipped) folder