Troubleshooting
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      HTML5 - Common Creative Issues - The Root Folder Is Included in Your Creative Zip File

      If you unzip your creative file and it looks like this:



      Then you need to do one of the following:


      OSX Instructions

      • Select all the contents of the folder

      • Zip using YeMu /Keka/Other similar tool


      PC Instructions

      • Select all the contents of the folder

      • Right-click and go to Send to>Compressed (zipped) folder