Troubleshooting
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      HTML5 - Common Creative Issues - The Ad Is Not 'Clickable'

      We recommend using our HTML5 Pre-Upload Checklist article to ensure you have met all of the steps recommended, which include making your creative clickable and ensures we track the clicks properly. 

      Specifically for clickability, a quick check of the code of the .html file is an easy way to see if you included the element which makes the entire creative clickable.  Check to ensure the code below does indeed "wrap" the contents of the <body> section. 

      Note: the closing tag should be at the end of the <body>.

      <a href="javascript:window.open(window.clickTAG);void(0);"> </a>

      Here is what this would look like using our code editor of choice (Sublime Text):




      If you need additional assistance or guidance, please do not hesitate to reach out to your Account Manager, or help@choozle.com.