HTML5 - Design Program Troubleshooting - Adobe Edge/Animate


Creative asset doesn’t display properly

Make sure calls to other files are pointing to the correct place and using a secure https:// protocol.



Creative doesn’t track clicks

Make sure the clickTAG <script> is implemented in the <head> section.


Creative clicks through to the wrong page

Make sure the creative is not trying to set the clickTag a bad value!

Sometimes the URL is hardcoded into the .js (JavaScript) file as well!